changes in the itinerary of overnight excursions

Affects excursions Serrano River, Grey + Serrano and Tyndall Glacier
Considering the excursion dates with departures until September 2022

Due to the special situation of the COVID pandemic that we are going through one of our main suppliers, the one that makes the navigation from Puerto Toro to Puerto Natales on the last day of the excursions, had to make some changes to its service. These changes affect the itinerary of our excursions as we will explain in detail below.

Changes

On the last day of the excursions, we paddle in the Laguna Serrano and return to Puerto Natales by catamaran, which includes a stop for roasted lamb lunch in a estancia. Due to the current regulations of the pandemic, the company made some changes to its service. Currently it does not offer lunch at Estancia Perales or the hike that it used to take along a trail. That is why the catamaran arrives earlier at Puerto Toro (where it picks us up) and returns earlier to the city. As a result, we do not have time to paddle in the Laguna Serrano on the morning of the last day of the excursion.

In order to maintain the experience of paddling in the lagoon as part of the excursion, we offer the client some alternatives to change the itinerary. You can choose the alternative you prefer when making the reservation.

It is important to point out that if the client prefers to keep the same breakfast schedule and return on the first catamaran in the morning, giving up paddling in the lagoon, they can also do so. But the value charged for the excursion will not be modified for this reason (only the discount for lunch that is no longer included is maintained).

discounted prices

Due to the fact that the excursion would not include lunch on the last day, we make a discount on its price

Serrano River

520.000

490.000

Grey + Serrano | Tyndall Glacier

680.000

650.000

It is important to keep in mind that we do not know how long these changes in the navigation service will last. If the service has returned to normal for the date you booked your excursion, we will have to charge the original value of the kayak excursion, since there is no other alternative than including lunch.

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