All you need to know

frequently asked questions

Check for your doubt here

most common questions

No, although we ask you can swim to some degree. You will be wearing a buoyancy aid, which will ensure you float even if you do fall in too. It is beneficial however to be confident in water. Bear in  mind that the waters around here are always very cold (3ºC to 4ºC).

It´s up to the program demands. You can check the level descriptions below.

Begginers: previous kayaking experience with ability to do a foward and reverse stroke. Paddling from 10 to 20 miles per day. Wind from 10 to 25 knots.

Intermedium:  good physical conditioning and ability to do foward and reverse stroke, draw and bracing strokes. Paddling from 20 to 30 miles per day. Wind from 15 to 30 knots.  

Advanced: same as intermedium plus good balance, bracing, paddling, ability to ferry and cross eddy lines in moderate. Paddling from 30 to 50 miles. Wind from 20 to 35 knots.

According to Conaf only people betweeen 16 and 65 years old can take kayak excursions in the national parks. 

Our activities have a weight limit of 103 kilos. This for safety issues aboard the kayak.

In each program page you can find in the “more information” section the list of what to bring.

No. We always use doble kayaks for our clients for their own safety.

It´s possible but depends on the excursion and where you are. We can only pick you up in the park if your spot is somewhere in our regular route.

Full Day Grey: Puerto Natales – Ruta Y-290 – Villa Serrano sector – Torres Del Paine Administration – Hotel Lago Grey or Pingo parking 

Serrano River: Puerto Natales – Ruta Y-290 – Villa Serrano sector – Torres Del Paine Administration – Hotel Lago Grey or Pingo parking 

Grey + Serrano:  Puerto Natales – Ruta Y-290 – Villa Serrano sector – Torres Del Paine Administration – Hotel Lago Grey or Pingo parking  – Las Torres sector –  Cafeteria Pudeto (after first Paine Grande ferry) – Pehoe camping

Tyndall Glacier: Puerto Natales – Ruta Y-290 – Villa Serrano sector – Torres Del Paine Administration – Hotel Lago Grey or Pingo parking 

 

In Patagonia climatic conditions constantly change. If the wind is strong enough to threaten our safety we might need to cancel or change the excursion itinerary. If it´s not possible to re-arrange your course we offer a full refund. This is explained fully in our Therms & Conditions section.

We are located in Puerto Natales and  our excursions are in Torres del Paine and Bernardo O´higgins National Parks. For more information about the parks, you can visit the Conaf page.

You can check our “get to Natales” section where explain in detail how to get to Puerto Natales by plane, car or boat.

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